Only make an account if you are old enough to do so in Canada. To use all of the main features, you must verify your identity.
Money transactions: After you register, you can deposit available funds into $. Only use approved payment methods to withdraw $. Before starting a transfer, account holders must make sure that the information is correct. The maximum and minimum amounts you can deposit and withdraw depend on the method you choose, and they will be shown during each transaction.
Bonuses & rewards: Offers are available for one user per household, per IP address. To activate most bonuses, fulfill specific requirements within the stated timeframe. Misuse or abuse of promotions by any customer results in loss of incentives or closure of privileges.
Responsible entertainment: Canadian customers are encouraged to set personal limits and use optional account control tools. Reach out to customer support for assistance in implementing self-restriction.
Account security: Your access credentials and private details must never be shared. Customers are responsible for activities carried out under their registered profile. Full regulations may be updated or changed with notice – maintain awareness of adjustments to continue using the platform safely. For specific inquiries, contact official support channels in your region.
Register only with your full legal name, accurate address, correct email, and up-to-date contact number.
To keep your account safe, use a strong password.
Before sending the form, make sure all the information is correct and complete. If it isn't, approval will take longer.
New users must show copies of government-issued photo ID, recent utility bills that show their current address, and proof of ownership for any payment method they use to deposit money.
Use the secure portal to send clear, colour scans in .jpg, .png, or .pdf format.
It could take up to 48 hours to confirm your identity.
Updates will be sent to the email address you used to sign up.
Deposits and withdrawals are all handled in $.
To make sure the payment source is real, customers may be asked to show banking or e-wallet statements with the account holder's name and recent transactions in $.
You have to be at least 18 years old or the legal age in Canada.
During the review, you will need to show proof of your legal age.
Accounts that aren't verified within 30 days stay restricted, which means you can't use all the features or get your money.
Choose your preferred method of funding your account or requesting a payout from a wide range of trustworthy payment options available to Canadian participants.
Credit cards (Visa, MasterCard), e-wallets (Skrill, Neteller), prepaid vouchers (Paysafecard), bank transfers, and some cryptocurrencies are all options that are supported.
All transfers are handled in $, which makes it easy to keep track of your accounts and see where your money is going.
The least amount you can deposit for each transaction is 10 $.
Most electronic options give you money right away.
Depending on the rules of the bank or wire transfer service, delivery can take up to three business days.
In one transaction, a customer can deposit up to 5,000 $, and in 24 hours, they can deposit up to 20,000 $.
In order to prevent fraud, larger amounts may need to go through extra verification steps.
The smallest amount you can withdraw is 20 $.
The standard processing time is 24 hours after confirmation, but the speed of the payout may change depending on the method chosen.
The most you can get in a day is 5,000 $, in a week is 15,000 $, and in a month is 40,000 $.
Exceptions apply for VIPs or special agreements, subject to prior approval.
Always use the same method for receiving funds as was used for depositing, where technically possible, to comply with regulatory requirements.
Activate bonus offers only after confirming your account is verified and meets all age and location requirements according to Canada regulations.
Only people who have registered and have a valid profile can get promotions.
Before users can ask for any withdrawal of bonus-related winnings in $, they must meet the playthrough requirements for all bonuses.
The standard rollover ratio is 40x, unless the promotion description says something else.
The rollover values or limits for free spins, cashback, or reload deals may be different from each other.
Check the terms of each bonus to find out.
After the offer is accepted, bonus credits can only be used for certain activities.
Only bets made on games that meet the requirements set by the promotion will count towards meeting the requirements.
The amount of money you can win in a game can change.
For example, most slots pay out 100%, while table games usually pay out between 5% and 25%. For each promotion, all the information is given.
Users have 14 days from the time they get it to complete the rollover, unless there are special events that have different deadlines.
If you break any of these rules, like trying to open more than one account, going over the maximum win limits, or using betting strategies that are not allowed, the offer will be taken away and your account may be closed.
Customers who have an IP address, payment information, or status that links to restricted areas or existing profiles lose access to promotions.
You can only meet the requirements by using real money that you have in $.
You can't use bonus stacking or currencies that don't matter.
All promotional offers are not open to staff, affiliates, or direct family members.
Always check the current active bonus details for the exact rollover rates, games that qualify, the deadline, and the maximum amount that can be converted.
As soon as your profile is active, set limits on how much time and money you can spend.
In the account settings, you can set daily, weekly, and monthly deposit limits that can be changed or paused at any time.
If you want to block access for a certain amount of time (at least 24 hours, but up to permanent block), you can ask for a voluntary self-exclusion through your dashboard.
After a cooling-off period and an official written request, reactivation is only possible.
Keep an eye on how you play games.
Stop using it right away if you notice that you're losing control, chasing losses, or not doing your daily tasks.
Then, fill out the self-assessment questionnaire in your account tools.
Get the most up-to-date contact information for regional counselling groups. If the system sees risky behaviour, it will automatically show you recommended helplines for Canada.
All Canadian users can get help in multiple languages 24/7 through live chat, email, and phone.
If you ask for help with responsible gaming or to change your limits, we will give you immediate help.
All talks about responsible play are private, and staff get special training to handle sensitive requests.
You can always see detailed records of your transactions, which helps you keep track of your deposits, withdrawals in $, and playing history to stay open and in charge.
Access is not allowed at all where gambling is against the law or limited by law.
People who live in Canada or in certain countries, like the United States, the United Kingdom, Spain, France, Italy, the Netherlands, and places that are under embargo, are not allowed to register or take part.
This restriction applies no matter what IP address masking or other ways of hiding your location you use.
Before making an account, users must make sure they are following the law in their area.
To check geographic eligibility, verification checks may include proof of address, nationality, and identity.
Trying to get around location-based restrictions could result in your account being permanently closed and your money being lost, including any winnings in $.
If laws change in your area, your continued access will be looked at based on the new rules.
All account holders are responsible for making sure that participation is legal in their area.
Transactions that break regional laws may be stopped, reversed, or reported to the authorities that oversee them. Customer service can give you specific answers about availability or restrictions in your country. If you're not sure if you qualify based on where you live, always check the laws in your area.
To start a formal complaint, use the special online form in your account dashboard to send in any disagreement.
To make sure your request is processed quickly, include any relevant documents, like screenshots of payments or emails with the support team.
Within three business days, customer experience experts will look over each submission.
The team may request additional information if necessary.
Should the issue remain unresolved after 14 days, escalate the complaint by replying to the designated case email.
You can send unresolved disputes to an independent Alternative Dispute Resolution (ADR) service.
To use ADR, send your case reference and full complaint history to the email address in the support section.
All results are sent by registered email.
If you need a refund or change, the credited $ will show up in your balance within two business days of accepting the resolution.
Bonus
for first deposit
1000CAD + 250 FS
